Account Information

 

How do I open an account?

Designed with you in mind, opening a Finexo ... Read More

Designed with you in mind, opening a Finexo account is easy. Simply click on the register online link and fill in the required information page. Once your account has been successfully created, you will need to send verification documents in order to complete the registration process. These can be faxed, scanned or emailed. As soon as your documents have been approved, you will be able to fund your account and begin trading.

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What is a Practice Account?

A Practice Account is a free account which ... Read More

A Practice Account is a free account which allows you to become familiar with forex trading before you trade using real funds. Registration for a demo account is simple and can be completed through the Finexo website. Once you have completed registration you will be provided with personal login details and full access to the Finexo trading platform. Your demo account comes with $100,000 to trade so that you can get familiar with the system and work out your very own forex trading strategy. The Finexo support team will help you along the way, and answer any questions which might come up.

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What documents are required to open a Finexo account?

In order to activate your account the following ... Read More

In order to activate your account the following documents are required:

  • An identifying document such as a passport, drivers license or official ID
  • Proof of Address such as a utility bill or bank statement (Must be no more then 6 months old)
These documents should be either faxed with your full name and account number to +44-203-1500188 or scanned and emailed as attachments to: compliance@finexo.com.
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I have registered but can’t login to my account. What I should do?

After registering, you will receive a welcome email ... Read More

After registering, you will receive a welcome email with a verification link. Please check your email and follow the link. If the verification link does not work, please try copying and pasting the link into your browser’s address bar. If this does not resolve the issue, please contact the Finexo support team via chat or email at: support@finexo.com.

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Can my company open an account?

Finexo will consider accepting corporate accounts; however, ... Read More

Finexo will consider accepting corporate accounts; however, corporate accounts will only be accepted after undergoing and passing a rigorous compliance process.

If you are interested in applying, please contact compliance@finexo.com for further details.

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Can I open a joint account?

For more information, please contact support@finexo.com ... Read More

For more information, please contact support@finexo.com

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What is the minimum transaction size?

The minimum transaction size depends on the instrument ... Read More

The minimum transaction size depends on the instrument you trade. For more information please check our Forex trading conditions page and/or the CFD trading conditions page.

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How do I change my account details?

To change your account details, please contact your ... Read More

To change your account details, please contact your Account Manager or a member of our support team.

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Does Finexo charge any commission and/ or trading fees?

Finexo DOES NOT charge any commission or fee ... Read More

Finexo DOES NOT charge any commission or fee as a result of your trading. Finexo is compensated for its services through the Bid/Ask spread.

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Will someone manage my investments?

No. Finexo does not manage funds for its ... Read More

No. Finexo does not manage funds for its clients as this may create a conflict of interest. In order to remain 100% impartial, and always have our clients’ profit and interest in mind, we do not manage funds. However, while you will be managing your own investments, you will be assigned an experienced Account Manager to help you along the way.

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Does Finexo deduct any amount from my account for tax purposes?

Finexo does not deduct taxes from client accounts. ... Read More

Finexo does not deduct taxes from client accounts. It is the individual client’s responsibility to handle his or her own tax obligations in accordance with local law.

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What happens to my open positions at the end of a trading day?

All open positions are automatically rolled or swapped ... Read More

All open positions are automatically rolled or swapped over to the next business day. Traditionally, all spot trades in the FX market are performed for a period of two working days (when the delivery of the transaction takes place). Hence, in order to avoid the delivery of the trade, the positions are automatically closed for the original trade date and reopened for the next trade date.

In order to keep things simple and give maximum advantage to our clients, the open and close rates of the rollover are kept the same as the open position rate. A premium is then added or subtracted based on the difference in interest rate between the two currencies being traded.

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Can I trade over the phone?

Yes. Clients are welcome to call the Dealing ... Read More

Yes. Clients are welcome to call the Dealing Desk 24 hours a day, Monday – Friday. The dealing desk will quote the customer a two way price (Bid & Ask) and the customer may place whichever order he or she chooses. The dealing desk will then confirm the trade. Many customers find that placing trades online is more suitable for fast trading, but all customers have the option of calling the dealing desk.

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What is the maximum trade size?

There is no maximum trade size, although large ... Read More

There is no maximum trade size, although large trades need to be authorized by the dealing room and may have different terms.

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What are your margin requirements?

Finexo clients can trade using a leverage of ... Read More

Finexo clients can trade using a leverage of up to 200:1, depending on the asset they wish to trade and the trade size. Leverage of 200:1 means that a client is able to open a position which is up to 200 times the size of his or her deposit. For example, if a client has deposited $1,000 he or she will be able to open a trade up to $200,000 in value. A minimum 0.5% margin must be maintained at all times. To learn more about Finexo trading conditions and margin requirements for assets, please visit our Forex Trading Conditions page and/or CFD Trading Conditions page.

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Is Forex / CFD trading risky?

It is worth keeping in mind that Foreign ... Read More

It is worth keeping in mind that Foreign Currency & CFD trading carries a high degree of risk and may result in serious financial loss. Foreign Currency & CFD trading is not suitable for everyone. The high degree of leverage and volatility involved in Forex & CFD trading means that transactions can result in heavy losses as well as significant gains. We recommend that you trade with extreme caution and care. For help and guidance, make sure to take full advantage of all our services and highly trained support team. We also have a comprehensive library of educational resources available on our website. To help minimize potential losses, we also provide essential trading tools such as stop loss orders. However, such tools do not remove the significant element of risk that is involved in forex trading. To learn more about the risks involved with Forex & CFD trading, please visit the risk disclosure page.

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What hours can I trade?

Due to very low liquidity (and until further ... Read More

Due to very low liquidity (and until further notice), trading hours will open on Sunday at 22:00 GMT and close on Friday at 22:00 GMT.

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What is the minimum transaction size?

The minimum transaction size depends on the instrument ... Read More

The minimum transaction size depends on the instrument you trade. For more information please check our Forex trading conditions page and/or the CFD trading conditions page.

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